Engagement is that really so important?
I read a blog post recently commenting on the differences of publishing and marketing in today’s new media marketing environment. And it’s a great point to make. Today’s social media marketing approach is quite different than that of simply publishing content.
And while we, as new media marketers, do a large number of ‘awareness’ campaigns, we know too that engagement is the solidifying factor; not simply the icing on the cake, but the proverbial glue that brings it all together.
So, pushing pushy products without any real concern for the validity and value of a product – accordingly – has a limited shelf life as an approach to sharing your brand’s story and driving interest. Moreover, understanding a community and being (1) capable and (2) willing to engage on that very honest level is currently how it’s getting done.
If your agency, if your company is online in the networks and isn’t bolstering their campaigns and programs with genuine engagement you need a redirect. Remember people talk to other people and without trying, you may well already have a reputation online.
Keep today’s new rules for engagement in mind. Find your influencers, stay relevant, and stay engaged. As you pursue success with your own ‘engagement’ campaigns, don’t forget new opportunities do arise. Here are a few to consider.
Spring and Summer Potentials for Your Next Community Engagement Campaign
Go Mobile & Get Social ~ Mobile will sweep you and your customers away this summer. While the gadgets take a beating occasionally we know they likely aren’t going anywhere soon. And now with 4G approaching and iPhone look-a-like/act-a-likes on the market the marriage of mobile and social networks continues to gain shape and evidence in our lives.
Businesses should find ways to share their unique value proposition in places where they can be found.
Yelp, the nifty review site, is a resource and opportunity for local and smaller businesses looking to tap the web for work. Consider tapping into Yelp’s free business tools. And again, recognize Yelp has a collaborative, simplifying aspect that we hope to see in more of the tools and networks we use. Resources of this type have a promise and staying power that complicated systems just cannot enjoy. Choose wisely and don’t avoid building with the long-view in mind.
The need to clarify and simplify continues to go unfulfilled. Use that.
Wear-down of Networks ~ A lot of people are still looking for that one-in-all tool that can help make things online cleaner, simpler and less frantic. Businesses should be aware of the exhaustion and obscurity potentials when asking cusotmers and clients to join yet another group, page, network, or outing. Some poeple need more, most need less.
For instance, the recent announcement of Google Buzz left a lot of social media enthusiasts saying, “no more, please!” Though it’s usefulness, at least in my mind, is closely tied to it’s namesakes suite and the ability to bring regular users one step closer to Wave, Google Buzz, still represents, just that, another network.
Gist is an organization tool from a company that understands users have a need to up with contacts across multiple networks. I’ve just recently started using this service, but really like it so far. The modules that bring items including email attachments, searches for individual contacts, RSS feeds and more all together really do seem like a potential time-saver and advantage.